How long we keep your courses

LMSable removes content automatically on a schedule, so nothing is kept forever without you asking for it.

What is removed, and when

  • A Course Builder project you never exported: removed, with its uploaded files, versions and review links, after 90 days with no activity. Courses of an account on an active Pro plan are not removed. If your account had Pro before, never-exported courses are kept for at least 12 months with no sign-in or course activity. Then we email you, and they are removed no earlier than 30 days after that email.
  • A Course Builder project you did export: kept until you delete it from your course list or ask us to delete it. It is not removed on a timer.
  • Exported .zip packages from the free tools (PowerPoint to SCORM, AI Quiz Generator): the download link stops working after 30 days, then the file is deleted.
  • Review link content: cleaned up as soon as the link is no longer active - revoked, expired, or replaced. The link itself, together with the comments reviewers left on it, is deleted 7 days after it was revoked or expired.
  • Course preview files: temporary copies, rebuilt each time you preview and deleted after 7 days (24 hours for a preview of a saved version). They are not part of your saved course.

This cleanup runs once a day, so removal can happen any time after the number of days above, not exactly at the deadline.

If something goes wrong

  • A download link no longer works: it is past its 30-day window - rebuild and re-export from the tool, or, if you saved it to a Course Builder project, open it there instead.
  • A course disappeared: it was likely never exported and reached 90 days without activity. Unless your account had Pro, Course Builder does not warn you before this happens, so export early to keep a permanent copy.
  • You want a project deleted sooner than the schedule: open the course's menu on your course list and choose Delete. That removes everything the course holds straight away - lessons, uploaded images and files, saved versions with their packages, and review links with their comments. To have your email address removed as well, see Your data and privacy.
A course card on My courses with its menu open and the Delete option highlighted
Delete removes a course and everything it holds straight away.

Next

Understand what is collected in the first place: Your data and privacy.